At octo8r, accessible from octo8r.com, we stand behind our products and your satisfaction with them is important to us. However, because most of our products are digital goods delivered via Internet download we generally offer no refunds.
All octo8r products are sold “as is” with no warranty or refund privileges, unless the product is proven defective. If a product is defective, the end user must contact octo8r within 30 days after the time of purchase with defective claim to receive. No money will be refunded, however a new copy of the product will be sent to replace any defective product. Download, ISP, unreliable wifi connections, or installation problems, do not constitute a defective product, nor general tech support issues, such as, but not limited to CPU/Disk handling, hard drive speeds, and networks. octo8r maintains no responsibility for material that does not properly translate to formats not originally programmed in, offered in, intended for, or systems that do not meet the minimum published system requirements. In addition, technical issues relating to purchase process through one of our partners, including partners for customer service do not meet defective requirements and should be directed to their support.